Why did Google suspend your account?
Google's suspension email says "misrepresentation" and nothing else. The Account Health Report pulls together the specific policy codes cited, the products affected, the attribute-quality failures, the trust signals Google saw, and brand sentiment across Reddit, Trustpilot, and news, all on one page.
Google's email never tells you enough
Suspended merchants spend days guessing. Was it the feed? The landing page? The return policy? The domain age? A competitor complaint? Without the full picture, an appeal tends to miss something and get rejected.
What Google's email typically says
"Your Merchant Center account has been suspended due to policy violations, including but not limited to misrepresentation. Please review our policies and request a review if you believe this was in error."
No specific products. No issue codes. No fix path.
What the Account Health Report tells you
- Every affected SKU, grouped by policy code
- The attribute-quality failures behind them
- Trust-signal breakdown (Trustpilot, SSL, age, contact)
- Brand sentiment from Reddit, Trustpilot, and news
- A direct link to the AI appeal letter generator
What the Health Report includes
Six sections, all on one page, all grounded in your actual account data.
Account status verdict
Active, warning, suspended, or unknown, with the primary reason pulled from your disapproval codes.
Policy violations grouped
Every issue code clustered by root cause, with sample product titles next to each so you know exactly what's affected.
Attribute-quality rollup
Average feed score across your products, and the recurring issues behind it: title length, GTIN checksum, all-caps, promotional language.
Trust-signal breakdown
The six signals Google itself consults: Trustpilot, SSL, domain age, Wikipedia, return policy and checkout HTTPS, and visible contact info.
Brand sentiment context
Mentions and sentiment across Reddit, Trustpilot, and news, so you can see what a reviewer would see.
Next-step actions
One click to the AI appeal letter generator, the product-fix queue, or a re-scan of trust signals after you fix them.
Three of the most common suspension reasons
Google groups most Merchant Center suspensions under a handful of policy categories. These three come up often.
Misrepresentation (attribute mismatch)
Feed price does not match the landing page price. Feed availability does not match real stock. Compare-at pricing flagged as a fake discount.
Insufficient trust signals for a young domain
Domain under 90 days old. No Trustpilot profile. Missing return or privacy page. Contact info absent.
Policy-page quality fail
A return policy exists but is a stub ("contact us for returns"). Privacy policy doesn't list cookies. Terms don't name a governing law.
The rest splits across feed errors, shipping configuration, phone verification, and prohibited-product issues.
Get your Health Report in a few minutes
Connect Merchant Center, run one audit, and everything aggregates into the single-page diagnosis. Free to preview.